We are a small family business, but don't let that fool you. The boss, who retired from the rat race in 2007, had been the founder and for over ten years the MD, of one of the largest suppliers of data transmission and tracking equipment to the emergency, rescue and recovery services. Below is one of the very first emergency vehicles he equipped. We have the small business ethos with the big business know how!
From our control room shown above we monitor all our units and try to anticipate faults, or poor coverage. We can even use the radio data network to reprogram some parameters of the units. You don't pay one penny extra for any of this, it is all included along with your airtime in a fixed once a month charge.
Our main objective is to take the mystery out of vehicle tracking for you and to offer a friendly, cost effective system, for those that don't want to be 'strapped up' to faceless big companies, on long contracts. There are no extras with our contracts and you can quit anytime after the first 3 months (but we bet you don't!). Our modern servers have, over the last six years been on line for around 99% of the time. Because no system is perfect however, we have automatic safeguards built into the units we supply, like the ability to store information on their location in the device, when it is unable to get through to our server. Of course as soon as it comes out of the valley (or whatever the reason) it will send it then.
If you are new to the world of vehicle tracking please read these words of wisdom from an old hand so you don't get caught!
Some companies selling tracking systems seem to fail after the first six months! You are then left with equipment that no longer works and airtime you have paid for, but cannot use. - We will not tie you into a long term contract and have been selling tracking systems for over ten years.
Some Internet companies selling 'on line' tracking get closed down by Microsoft, or Google because they have not brought licenses to use their maps. Once again you are then left with equipment that no longer works and airtime you have paid for, but cannot use.
Some companies tell you the real purchase price up front, but when you add in the extras for airtime, hosting, map use, data storage, data retrieval. licensing, support, etc. etc. it can cost you a further £20/£30 a month, regardless how little you use the system. - We have a 'purchase price' and a 'single monthly charge' that will never increase. There are no hidden extras and most users pay less than 39p a day for everything we offer including air time and seven days a week support.
Some companies also hit you with a hefty surcharge (or worse still deny you access), if suddenly you need to use the system more frequently. Just what you need if your vehicle / boat is stolen! Some do the same thing if you travel abroad. - We (as we have said) have a 'single monthly charge' that remains the same regardless how much you use it, even if you go abroad a few times a year.
Some companies will try and convince you that if your proud possession is stolen, they will 'scramble' a fleet of police helicopters that will track it down using their product. - We are a little more realistic, if your installation is well done and 'covert' there is a good chance 'YOU' will be able to tell the police where it is and 'IF' they have someone free in the area, you stand a good chance of getting it back. Alternatively (as one of our Haulers' customers once did) you could always take a 'few of the boys' round and get it back yourself!